PRIVACY POLICY (CastUs™)

Last Updated: 19 November 2025

Welcome to CastUs (“we”, “us”, “our”). We provide a digital talent networking platform that connects casting directors, producers, and creatives with Australian performers and models. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Name

Email address

Password (encrypted)

Location (city/state)

Date of birth or age range

Gender (optional)

Parent/guardian contact (for minors)

1.2 Talent Profile Information

If you create or manage a talent profile, you may upload:

Photos and headshots

Bio, skills, experience

Social media links

Demo reels or video links

Optional portfolio content

Age details necessary for casting purposes

1.3 Usage Data

We collect:

IP address

Device information

Browser type

Pages visited

Time spent on site

1.4 Payment Information

Payments are processed securely through Stripe.

We never store credit card information.

2. Use of Your Information

We use collected information to:

Create and manage user accounts

Enable talent profile creation

Facilitate connections between talent and casting professionals

Process membership payments

Provide customer support

Improve website performance and security

3. Sharing of Your Information

We may share your information with:

Stripe for payment processing

Hosting and analytics providers

Verified casting directors/producers, if you choose to create a visible talent profile

We do not sell personal data.

4. Talent Profile Visibility

If a talent profile is created:

The profile will be visible only to logged-in, verified members

You may edit or delete your profile at any time

Parents/guardians may manage minor profiles

5. Cookies & Tracking

We use cookies for:

Login and authentication

Analytics

User experience improvements

You may disable cookies, but some features may not work.

6. Data Security

We implement industry-standard security measures to protect stored information.

Although no system is 100% secure, we take reasonable and responsible steps to protect your data.

7. Users Under 16

Children under 16 may be represented on CastUs under the following conditions:

A parent or legal guardian must create and manage the child’s account

The parent/guardian’s contact information must be provided

The parent/guardian is responsible for consent to upload photos, videos, and profile information

All messages, bookings, or casting enquiries must be monitored by the parent/guardian

We do not knowingly allow minors to register without adult involvement.

8. Your Rights

You may request:

Access to your information

Correction of your information

Deletion of your account

Export of your personal data

Email: support@castus.com.au

9. Updates to This Policy

We may update this Privacy Policy at any time.

The latest version will always be posted here.

10. Contact Us

For privacy questions or concerns:
team@castus.co